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How jonitogel link Protects Your Personal Data

At jonitogel link, your personal information — from your account details to every deposit you make via DANA, OVO, GoPay or QRIS — is handled under a clear…

Encrypted account storageDANA, OVO, GoPay, QRIS transaction privacyData deletion on requestNo third-party ad sharingIndonesia-region data handling

Explore Lobby Read FAQ

What Data We Collect and Why

jonitogel link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and payment identifiers linked to DANA, OVO, GoPay or QRIS. We use this information solely to process your deposits and withdrawals, verify your identity, and deliver account notifications. We do not

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sell your data to third parties, and we do not use it for targeted advertising outside our own platform. Transaction records are retained for a minimum of five years to meet financial audit requirements. Your access to data services depends on local law, and we apply
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Indonesian data-protection standards across all account operations. You may contact our team at any point to request a copy of the data we hold on you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we use your data, want to request a correction, or need to report a suspected data issue, our privacy…

DATA HANDLING STANDARDS

How We Manage, Secure and Retain Your Information

Every layer of our account infrastructure — from login authentication to payment processing via DANA, OVO, GoPay and QRIS — is built around minimising data exposure.

End-to-End Encryption

All data transmitted between your device and our servers — including payment instruction packets for DANA and OVO — is encrypted using TLS 1.3. No payment credential is stored in plain text at any point in the transaction chain.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can review and withdraw consent for non-essential cookies from the cookie panel in your account settings at any time.

Account Security Alerts

Each time your account is accessed from a new device or IP address, we send an immediate notification to your registered email. If the login was not you, the alert includes a one-click lock button to freeze your account instantly.

Data Retention Schedule

Active account data is kept for the duration of your account. After you close your account, we retain transaction logs for five years as required for financial audit purposes, then delete all remaining personal identifiers from our systems.

Third-Party Access Controls

We share data with payment processors like GoPay and QRIS only to the extent needed to complete your transaction. Those partners are contractually prohibited from using your data for any purpose beyond fulfilling that specific payment.

Data Correction Requests

If your stored name, phone number or email address is incorrect, you can submit a correction request through the Account Settings panel or via our privacy email. Corrections are applied within two business days after identity verification.

Privacy Policy: What You Need to Know

These are the questions we receive most often about how jonitogel link handles personal data. If your question is not covered here, use the live chat or privacy email described above — our team will respond within one business day.

We collect your full name, email address, phone number, and the payment identifiers you link — such as your DANA or OVO account number. We do not collect your government ID unless a withdrawal verification step requires it, and that document is deleted once verification is complete.

Yes. Payment identifiers and transaction reference numbers are stored in encrypted form and are accessible only to the payment-processing team. Full payment credentials are never logged on our side — those remain within the respective payment provider's own secure environment.

You can. Log in and go to Settings, then select 'My Data' to download a structured summary instantly. For a full audit-level export, email our privacy desk and we will prepare the file within 48 business hours after verifying your identity.

Submit a deletion request through Settings > My Data, or send a message to our privacy email. We process deletions within five business days. Note that transaction logs required for financial audit purposes are retained for five years under applicable financial regulations, even after account closure.

We do not share your personal data with external advertisers or marketing networks. The only third parties who receive any data are payment processors such as GoPay and QRIS, and they receive only the transaction-specific information needed to complete your deposit or withdrawal.

Your profile data — name, email, phone number — is anonymised within 30 days of account closure. Transaction records are retained for five years for audit compliance, then permanently deleted. You will receive a confirmation email once the anonymisation step is complete.

Contact us immediately via live chat (08:00–23:00 WIB daily) or email our privacy desk. We will freeze suspicious access within minutes of a confirmed report and initiate a security review. Availability of remedies depends on local law in each case.

How jonitogel link Protects Your Personal Data

Reach Us About Your Privacy Rights

How We Manage, Secure and Retain Your Information

End-to-End Encryption

Cookie Transparency

Account Security Alerts

Data Retention Schedule

Third-Party Access Controls

Data Correction Requests

Privacy Policy: What You Need to Know

01 What personal data does jonitogel link collect when I register?

02 Are my DANA, OVO, GoPay and QRIS transaction details stored securely?

03 Can I request a copy of all data jonitogel link holds about me?

04 How do I ask jonitogel link to delete my personal data?

05 Does jonitogel link share my data with advertisers or marketing partners?

06 What happens to my data if I close my account?

07 Who do I contact if I think my account data has been accessed without my permission?

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